It’s 2 AM, you’ve got a frozen account or a lost card — and the one thing you need is a real person on the phone, fast. The good news: TD Bank and Permanent TSB both offer round-the-clock support, but the number you dial depends entirely on where you bank and what you need. This guide pulls together the official 24/7 contact numbers for TD Bank in Canada and the US, plus Permanent TSB in Ireland, so you can get help without the guesswork.

4 related posts

TD Bank Canada 24/7 Number: 1-888-720-0075 ·
TD Bank US 24/7 Number: 1-888-751-9000 ·
Permanent TSB 24/7 Number: 1800 687 687 ·
PTSB International Number: +353 1 212 4290 ·
TD Bank Gift Card 24/7 Support: 1-888-294-2249

Quick snapshot

1Confirmed facts
2What’s unclear
  • Whether the TD Canada number can be used for cross-border banking (not specified on official pages).
  • Exact Permanent TSB mortgage department number (not listed on the general contact page).
3Timeline signal
  • TD Canada’s phone banking hours confirmed as 24/7 on current site (TD Canada Trust).
  • Permanent TSB’s Open24 service has been available 24/7 for years (PTSB).
4What’s next
  • Expect high call volumes — TD recommends using the app or TD ASAP as an alternative (TD Bank Contact Us).
  • PTSB’s international number is the only way to reach them from abroad; local 1800 numbers don’t work outside Ireland. (TD Bank Contact Us)

Five contact numbers cover the vast majority of TD Bank and Permanent TSB customers, but a few extra phone lines exist for specific services. Here’s the full picture:

Service Phone Number Hours Region
TD Bank Canada – General Support 1-888-720-0075 24/7 Canada
TD Bank US – General Support 1-888-751-9000 24/7 United States
TD Bank US – Credit Card Support 1-888-561-8861 24/7 United States
TD Bank US – Mortgage Loan Assistance 1-866-325-4516 Business hours United States
TD Bank US – Cross-Border Banking (24/7) 1-877-700-2913 24/7 United States
TD Bank US – Consumer Collections 1-800-742-2651 (option 3) Business hours United States
TD Bank US – TD Fit Loan Support 1-877-300-4020 Business hours United States
TD Bank US – Home Equity Loans 1-800-815-6849 Business hours United States
TD Bank US – TD Wealth 1-866-235-1248 Business hours United States
Permanent TSB – Open24 Support 1800 687 687 24/7 Ireland
Permanent TSB – International Callers +353 1 212 4290 24/7 Worldwide
TD Bank Gift Card Support 1-888-294-2249 24/7 United States

Twelve numbers, one pattern: every bank offers a general 24/7 line, but specialty departments often only operate during business hours. The key is knowing which line matches your issue before you dial.

What is the 24/7 customer service number for TD Bank in Canada?

What number do I call for TD Canada support?

  • Dial 1-888-720-0075 to reach TD Canada Trust telephone banking. This number is staffed 24 hours a day, 7 days a week, according to the TD Canada Trust Phone Banking page (official TD Canada site).
  • Press 0 at any time to speak directly with a Telephone Banking Specialist for personal assistance or advice, per the same source.

Is TD Canada customer service available 24/7?

  • Yes. TD Canada Trust explicitly states its phone banking is available 24 hours a day, 7 days a week on its official Ways to Bank page (TD Canada Trust).
  • The bank also launched an SMS service (TDHELP at 834357) in 2015, but that service operates from 6 AM to 11 PM ET — not 24/7 (TD Bank Media Room press release).
The upshot

TD Canada customers get a genuine 24/7 phone line, but the SMS channel has limited hours. If you’re outside Canada, note that the TD app’s “Call Us” feature only works if you are physically located in Canada (TD Canada Trust phone banking).

Bottom line: TD Canada’s 24/7 support is reliable for most banking needs, but international travelers should use the direct number 1-888-720-0075 instead of the app’s call feature. For SMS help, stick to 6 AM–11 PM ET.

What is the 24/7 customer service number for TD Bank in the United States?

What is the US 24/7 phone number for TD Bank?

  • The main 24/7 number for TD Bank in the US is 1-888-751-9000. This line supports general customer inquiries, automated telephone banking, and is the contact number for the TD Cares program (TD Bank US Contact Us page (official TD Bank US site)).
  • Additional dedicated 24/7 lines: 1-877-700-2913 for cross-border banking support, and 1-888-561-8861 for credit card support (TD Bank US Contact Us).
What to watch

Mortgage, home equity, collections, and wealth management lines are not 24/7 — they operate during regular business hours only. For after-hours help on those, the general support line (1-888-751-9000) can route you, but you may wait longer (TD Bank US Contact Us).

Bottom line: TD Bank US customers get one 24/7 main line plus two specialty 24/7 lines for credit cards and cross-border banking. Dial the dedicated line if you are a cardholder or travel frequently between the US and Canada.

What is the 24/7 customer service number for Permanent TSB?

What is the Open24 contact number?

What is the Permanent TSB emergency number?

  • Permanent TSB does not list a separate emergency number on its public contact page. For lost or stolen cards, the Open24 line (1800 687 687) is the recommended contact (PTSB Contact Us).
Bottom line: Ireland-based Permanent TSB customers have one 24/7 number for all inquiries, including emergencies. No dedicated mortgage or credit card line is published — the Open24 desk handles everything.

How can I contact Permanent TSB from outside Ireland?

  • The international number for Permanent TSB is +353 1 212 4290. This line is available 24/7 for callers outside Ireland (Permanent TSB Contact Us – international callers section).
  • Do not attempt to dial the local 1800 number from abroad – it will not connect.
Bottom line: Save the international number before you travel; the local 1800 line is unusable outside Ireland. The +353 number is your only 24/7 option from abroad.

What is the customer service number for TD Bank gift card holders?

Bottom line: Gift card holders have a dedicated 24/7 line separate from the main TD Bank customer service. Use 1-888-294-2249 for all gift card issues.

Confirmed facts

  • TD Bank Canada 24/7 number: 1-888-720-0075 (TD Canada Trust)
  • TD Bank US 24/7 number: 1-888-751-9000 (TD Bank US)
  • Permanent TSB 24/7 local number: 1800 687 687 (PTSB)
  • Permanent TSB international number: +353 1 212 4290 (PTSB)
  • TD Bank gift card number: 1-888-294-2249 (Visa Prepaid Processing)

What’s unclear

  • Specific mortgage department number for Permanent TSB (not confirmed in provided sources)
  • Whether TD Bank Canada number handles US calls and vice versa (not specified on official pages)

Quotes from bank representatives

“Our contact centre colleagues are working diligently to answer all calls. Given the high volume of calls, you may experience longer than usual wait times.”

— TD Bank official statement (via TD Stories – TD Bank’s corporate communications blog)

“Lines are open 24 hours a day, 7 days a week.”

— Permanent TSB contact page (Permanent TSB – official customer service page)

If you’re a federal employee, TD Bank also offers the TD Cares program — a dedicated support line for military and government workers. You can reach that team through the main US 24/7 number (1-888-751-9000) and ask to be transferred.

For those comparing options, you might also be interested in RBC High Interest eSavings Rate: 4.60% Promo & Comparison or TFSA Contribution Limit 2024: $7,000 & $95,000 Cumulative — both offer context on banking alternatives and savings products in Canada.

Related reading: If you’re an international traveler or cross-border commuter, bookmark the TD cross-border banking line (1-877-700-2913) — it’s one of the few truly 24/7 numbers specifically designed for US-Canada banking needs.

For Permanent TSB customers in Ireland, the 1800 687 687 number is your go-to for everything. If you’re calling from outside Ireland, save +353 1 212 4290 in your phone now — because when you need it at 3 AM, you won’t want to hunt for it.

Additional sources

td.com, choosemyproduct.tdbank.com, td.com, td.com

For a comprehensive overview of all verified contact methods, see our guide on TD Bank 24/7 support details.

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Frequently asked questions

Can I deposit checks 24/7 with the TD Bank app?

Yes. TD Bank’s mobile app allows check deposit through Mobile Deposit, which is available 24/7. There’s no need to call for this service — simply log in and follow the prompts. For mobile deposit limits, refer to the TD Bank Online Banking page.

What should I expect when calling TD Bank during high call volumes?

TD Bank warns that wait times may be longer than usual during peak periods. They recommend using the TD Bank app or TD ASAP for self-service options as alternatives to calling (TD Bank Contact Us).

Can I visit a TD Bank Store for customer service?

Yes. TD Bank operates physical branches (called “TD Bank Stores”) with extended hours, including evenings and weekends. However, store hours vary by location. Check the TD Bank Store Locator for specific hours.

What is the TD Cares program for federal employees?

The TD Cares program provides specialized support for federal employees, military personnel, and government workers. It can be accessed through the main 24/7 US number (1-888-751-9000) and offers priority handling for eligible customers (TD Bank Contact Us).

Does TD Bank have a 24/7 number for credit card support?

Yes. TD Bank US offers a dedicated credit card support line at 1-888-561-8861, available 24/7 (TD Bank US Contact Us).

Is Permanent TSB customer service available on weekends?

Yes. Permanent TSB’s Open24 service operates 24 hours a day, 7 days a week, including weekends and public holidays (PTSB Contact Us).

How do I contact TD Bank for assistance with a gift card balance?

Call 1-888-294-2249, the dedicated TD Bank gift card support line, which is available 24/7. You can also check your balance online at Visa Prepaid Processing.